The Lagos State Command and Control Centre has kicked off a statewide campaign to promote the proper use of its toll-free emergency numbers, 767 and 112, as part of efforts to boost public safety and improve emergency response ahead of the festive season.
Speaking at a press briefing in Lagos, the General Manager of the centre, Mr. Kennedy Giwa, said the initiative was designed to sensitize residents on responsible use of the emergency lines, especially during the “Ember Months,” when incidents tend to spike. He noted that the campaign aligns with Governor Babajide Sanwo-Olu’s commitment to building a safer, more responsive Lagos.
Giwa explained that the festive period, popularly known as “Dirty December,” often witnesses an increase in road accidents, fire outbreaks, and security-related incidents, making timely access to emergency services crucial. “It is important to educate Lagosians on how to effectively use the emergency numbers 767 and 112. These lines are toll-free across all networks and connect callers directly to trained call agents,” he said.
According to him, recent surveys revealed that many Lagos residents are still unaware of the state’s emergency numbers — a discovery he described as “astonishing.” He stressed that raising public awareness could transform emergency response outcomes and save lives.
Giwa also cautioned against prank calls and misuse of the toll-free lines, noting that such acts waste critical resources and delay responses to real emergencies. “Rather than taking pictures or posting incidents on social media, Lagosians should act as first responders by promptly calling 767 or 112,” he advised.
The Command Centre boss commended Governor Sanwo-Olu for his continued investment in public safety technology and infrastructure. “The level of technological advancement we have here can be compared with developed nations,” he said, adding that the centre remains committed to creating a resilient and safety-conscious city.
Also speaking, the Permanent Secretary of the Lagos State Emergency Management Agency (LASEMA), Dr. Olufemi Oke-Osanyintolu, called for stronger collaboration between government agencies and citizens in emergency response. The campaign featured a public walk from the Command Centre to Computer Village, Ikeja, with participation from key stakeholders in emergency management.
