An investigation is underway after a South African woman who was pronounced dead at the scene of a car crash, was reportedly found alive inside a morgue fridge.

Family members are demanding how such a crucial oversight could happen.

A worker made the discovery after he went to check on the body and noticed the woman was breathing, according to the BBC.

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Paramedics pronounced the woman – who has not been identified – dead at the scene of a car crash that killed two others on June 24, with the ambulance company claiming she showed “no form of life,” Times Live reported.

The woman has been transported to a hospital where she is recovering, according to the BBC.

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“The issue is that we need answers, that’s all we want and we don’t have any clarity now,” a family member told the BBC.

The manager of the ambulance company told the Times Live that the incident wasn’t a fault of the paramedics being improperly trained and that there was “no proof of any negligence” on the company’s part.

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Over the past decade, South Africa has had several similar instances involving people being misidentified as dead, only to be found alive and well inside a morgue refrigerator, according to the BBC.